Performance ____________ are those regular and special tasks management expects an employee to perform during a certain time period.

• A. Evaluation
• B. Goals
• C. Standards
• D. Planning

Answer: (B)

Performance goals are those regular and special tasks management expects an employee to perform during a certain time period. This idea focuses on what the employee is meant to accomplish within the timeframe, providing clear targets that guide work and inform later reviews. It’s different from standards, which describe the level of quality or quantity expected for performance; planning is about deciding what work should be undertaken, and evaluation is the process of judging performance after the period ends.