Performance goals are defined as...

• A. Regular and specific tasks management expects an employee to perform during a given period, aligned with the association's current needs.
• B. A restatement of the job description.
• C. Only for senior management.
• D. Unrelated to the organization’s goals.

Answer: (A)

Performance goals are specific, time-bound expectations about what an employee should accomplish, framed to reflect what the association needs during a defined period. They translate the organization’s current priorities into concrete tasks that can be measured and reviewed, guiding day-to-day work and informing performance discussions. This makes them more than a general description of duties—they set clear targets aligned with the association’s goals, so effort and accountability are directed toward outcomes that matter for residents, finances, and governance.

See, a restatement of the job description isn’t the same as a goal. It presents broad duties rather than measurable, time-bound objectives. And performance goals aren’t reserved for senior management; they apply to staff at all levels, piloting actions that support the organization’s aims. Finally, goals should be tied to the organization’s goals, not unrelated tasks, so everything a staff member does moves the association forward.