To identify what maintenance must be done, managers should record the following information for every physical asset EXCEPT:

• A. preventive and emergency plans needed
• B. description of the asset from a maintenance point of view
• C. what maintenance needs to be done
• D. contact information for each board member

Answer: (D)

When identifying maintenance needs, records for each physical asset should contain information that directly informs what maintenance is required and how to carry it out. A preventive and emergency plan shows the scheduled actions and the response steps for failures, guiding when and how to perform maintenance. A description of the asset from a maintenance point of view reveals the components, materials, age, and vulnerabilities that affect upkeep. Stating what maintenance needs to be done provides a concrete list of tasks, intervals, needed parts, and labor. However, contact information for each board member does not inform maintenance requirements and belongs outside maintenance records, since governance and communication details aren’t part of planning or performing asset upkeep.