Which is NOT one of the four major maintenance goals of facilities management?

• A. Meet the needs of residents as they relate to the association's responsibilities
• B. Preserve and enhance the common property
• C. Limit potential exposure to injury to residents, guests, and employees
• D. To increase revenue

Answer: (D)

Understanding which goals belong to facilities management maintenance and which are financial objectives helps separate everyday upkeep from revenue strategy. The major maintenance goals focus on safe, well-kept environments: meeting residents’ needs within the association’s responsibilities, preserving and enhancing the common property, and limiting potential exposure to injury for residents, guests, and employees. These areas ensure safety, usability, and property value. Increasing revenue, while important to the organization, is a financial objective rather than a maintenance goal, so it does not fit with the maintenance goals.