Which of the following is NOT one of the four standard maintenance types (routine, preventative, requested, reserve replacement)?

• A. Routine maintenance.
• B. Preventative maintenance.
• C. Emergency services maintenance.
• D. Reserve replacement.

Answer: (C)

Maintenance in community associations is categorized into four main types: routine, preventative, requested, and reserve replacement. Routine maintenance covers everyday upkeep and minor repairs to keep facilities functioning. Preventative maintenance involves scheduled inspections and actions designed to prevent failures, such as regular system servicing and component checks. Requested maintenance comes from residents or the board via work orders when something needs repair or attention. Reserve replacement is the long-term planning category that funds major component replacements as they near the end of their life, based on a reserve study.

Emergency services maintenance is not one of those standard categories. Emergencies are unplanned, urgent repairs that are handled immediately within the maintenance workflow, but they’re not treated as a separate standard category like the four listed.