Which of the following is NOT a responsibility of an association-employed manager?

• A. Act as a tribunal member for disputes among residents.
• B. Fostering community awareness.
• C. Developing leadership through the committee structure.
• D. Providing information, training, and leadership on operations to the board.

Answer: (A)

The focus here is on what an association-employed manager is expected to do to support governance and operations, not to adjudicate resident conflicts. A manager serves as the administrator who helps implement board policy, coordinates day-to-day operations, and fosters a healthy community. They work to increase community awareness by communicating with residents and promoting transparency. They also help develop leadership by organizing and guiding the committee structure, ensuring committees function effectively and members grow in their roles. And they provide information, training, and leadership on operations to the board, translating policies into actionable plans, preparing reports, and keeping the board informed about ongoing issues.

Disputes among residents, however, are typically addressed by the board or by a designated tribunal or hearing process. The manager can facilitate the process by gathering facts, documenting issues, and coordinating hearings, but the decision-making authority and the formal tribunal role belong to the board or an independent adjudicator. Therefore, acting as a tribunal member is not a responsibility of an association-employed manager.